Career
Travel Customer Care Specialist (m/f/d)
SkyAlps is seeking a Travel Specialist to join our Customer Care Team.
Your responsibilities:
- Provide telephone and email support to our guests and travel agencies regarding inquiries about vacation packages, hotels, and travel options.
- Understand customer needs and offer specific solutions.
- Process guest bookings in our reservation systems.
- Research personalized offers and book them in close collaboration with the flight department.
- Organize travel itineraries in collaboration with our partners, such as fulfilling special requests or ensuring booking quality.
- Support quality and product management in improving travel products and ensuring customer satisfaction.
Your profile:
- You have a passion for sales and are enthusiastic about our products.
- You speak fluent German and Italian, and have a good command of English.
- You have a positive attitude and see the glass as half full, not half empty.
- You have the ability to learn quickly.
- You communicate clearly and friendly, even in hectic situations.
- You are able to remain calm and prioritize in stressful situations.
- Ideally, you already have experience in sales or the travel industry.
Why us?
- You make a significant contribution to the company's success and you feel it!
- Super nice, committed, and motivated colleagues.
- Honest feedback, rapid learning curves, and continuous growth.
- Significant discounts for private travel through our in-house flight offerings.
The contractual conditions and salary level will be determined based on the profile and experience of the chosen candidate.
In addition to a competitive salary, we offer several benefits, such as:
- Supplementary pension and health insurance.
- Meal vouchers and cafeteria.
Are you passionate about aviation and do you have the above qualifications? Then we look forward to receiving your application at hr(at)skyalps.com!