Dear passengers,
we are pleased to inform you that our website and booking systen has been upgraded. New design, quicker booking system, but always the same dedication to our service.
Please note: all existing bookings remain valid, and your travel experience remains unchanged. If you have any questions regarding your booking or concerns about the new system, please feel free to contact our team – we are happy to help you! Here are the key updates at a glance:
If you have any questions or issues regarding your booking, please contact us directly at
Your booking code (PNR) is still valid – you only need to remove the “42” at the beginning to use it in the new system.
We have done our best to keep your previously selected seats. If there are any discrepancies, please don’t hesitate to contact us at
✔Lower fees for rebooking, name, and date changes
✔ More options for hand luggage – greater flexibility for your trip
✔ New Preferred Zone Seating – the first rows can now be booked (previously not possible!)
If you booked before March 16, the conditions agreed upon at that time still apply. Please check the table below and find your fare conditions.
| Old fares (for tickets booked before March, 16th 2025) | |
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SkyLight |
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SkyBasic |
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SkyGo |
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SkyPlus |
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