The ETA (Electronic Travel Authorisation) is an electronic authorisation issued by the UK Government that grants access to the country for 2 years from the time of issue. To apply for it you must have a valid passport, travel details, email address and credit or debit card. The time taken to issue the document is 3 working days, but it is advisable to apply as far in advance as possible.
Non-EU citizens
All non-EU citizens wishing to travel to the UK are required to apply for an ETA and present it at the airport during pre-departure checks. Passengers without an ETA will not be allowed on board.
EU citizens
All EU citizens wishing to travel to the UK are required to apply for an ETA and present it at the airport during pre-departure screening. Passengers without an ETA will not be allowed on board.
Exemptions
Passengers in the following categories are exempt from applying for an ETA:
- visa holders,
- people with permission to live, work or study in the UK,
- people transiting through a UK airport and not passing through the border control,
- British or Irish citizens,
- people with a British overseas territories passport,
- people with a British National (Overseas) passport,
- people exempt from immigration control,
- dual citizens with British or Irish citizenship.
For further information, please check the website of the UK Government
Dear passengers,
we are pleased to inform you that our website and booking systen has been upgraded. New design, quicker booking system, but always the same dedication to our service.
Please note: all existing bookings remain valid, and your travel experience remains unchanged. If you have any questions regarding your booking or concerns about the new system, please feel free to contact our team – we are happy to help you! Here are the key updates at a glance:
If you have any questions or issues regarding your booking, please contact us directly at
Your booking code (PNR) is still valid – you only need to remove the “42” at the beginning to use it in the new system.
We have done our best to keep your previously selected seats. If there are any discrepancies, please don’t hesitate to contact us at
✔Lower fees for rebooking, name, and date changes
✔ More options for hand luggage – greater flexibility for your trip
✔ New Preferred Zone Seating – the first rows can now be booked (previously not possible!)
If you booked before March 16, the conditions agreed upon at that time still apply. Please check the table below and find your fare conditions.
Old fares (for tickets booked before March, 16th 2025) | |
SkyLight |
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SkyBasic |
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SkyGo |
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SkyPlus |
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You can check in online from 24 hours up to 4 hours before departure and download your digital boarding pass.
If you have difficulty with online check-in, remember that you can always check in at the airport free of charge. The check-in counter at the airport opens 2 hours before departure and closes 45 minutes before your flight. You will only need to present your travel document.